- Full Time
- Fort Meade MD
Security Clearance: TS/SCI with CI Polygraph
● Conducts individual and group training sessions and demonstrates how to use computer programs
● Develops, prepares, and evaluates training program outlines, training manuals, instructions, reference manuals, and other materials ● Provides training related to computerized applications ● Supports older technology during transition phases and tests new equipment, software, and technologies for replacement ● Monitors and distributes helpdesk calls and assists with report programming ● Possesses expert-level knowledge of computers and peripheral equipment, including operating systems and basic operations functions, system and memory configurations, and software ● Develops high-level system design diagrams, program design, coding, testing, debugging and documentation ● Conducts quality assurance reviews and the evaluation of existing and new software products ● Installs, operates, configures, diagnoses, and repairs computers, related software, and peripheral equipment ● Monitors activity and components of data communications networks and identifies software and hardware malfunctions ● Determines users’ needs and problems, understands program requirements, and develops effective solutions; prepares documentation materials ● Presents technical concepts and procedures on software ● Establishes rapport quickly and effectively with groups and individuals and maintains effective working relationships
Qualifications: ● Minimum five years of experience as an IT Specialist ● Minimum of Bachelor’s Degree in Information Systems, Computer Science, Cybersecurity, Computer Engineering, or related discipline ● Minimum DOD 8140/DOD 8570 IAT Level II Certification ● Strong attention to detail and organizational skills. Excellent communications skills. |
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