Information Technology (IT) Specialist II

Security Clearance: TS/SCI with CI Polygraph

●     Conducts individual and group training sessions and demonstrates how to use computer programs

●     Develops, prepares, and evaluates training program outlines, training manuals, instructions, reference manuals, and other materials

●     Provides training related to computerized applications

●     Supports older technology during transition phases and tests new equipment, software, and technologies for replacement

●     Monitors and distributes helpdesk calls and assists with report programming

●     Possesses expert-level knowledge of computers and peripheral equipment, including operating systems and basic operations functions, system and memory configurations, and software

●     Develops high-level system design diagrams, program design, coding, testing, debugging and documentation

●     Conducts quality assurance reviews and the evaluation of existing and new software products

●     Installs, operates, configures, diagnoses, and repairs computers, related software, and peripheral equipment

●     Monitors activity and components of data communications networks and identifies software and hardware malfunctions

●     Determines users’ needs and problems, understands program requirements, and develops effective solutions; prepares documentation materials

●     Presents technical concepts and procedures on software

●     Establishes rapport quickly and effectively with groups and individuals and maintains effective working relationships



●     Minimum five years of experience as an IT Specialist

●     Minimum of Bachelor’s Degree in Information Systems, Computer Science, Cybersecurity, Computer Engineering, or related discipline

●     Minimum DOD 8140/DOD 8570 IAT Level II Certification

●     Strong attention to detail and organizational skills. Excellent communications skills.

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